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Safety & Compliance Resources

J. J. Keller protects people and the businesses they run. You can trust our expertise across a wide range of subjects relating to labor, transportation, environmental, and worker safety. Our deep knowledge of federal and state agencies is built on a strong foundation of more than 100 editors and consultants and 70+ years of regulatory compliance experience.

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J. J. Keller protects people and the businesses they run. You can trust our expertise across a wide range of subjects relating to labor, transportation, environmental, and worker safety. Our deep knowledge of federal and state agencies is built on a strong foundation of more than 100 editors and consultants and 70+ years of regulatory compliance experience.

Designed as an industry-specific add-on to Sexual Harassment Prevention Modules 1-5!


Nearly one in six charges of sexual harassment filed with the Equal Employment Opportunity Commission (EEOC) comes from the retail industry, according to EEOC. Due to the public-facing and decentralized nature of the work, retail employees are uniquely vulnerable to sexual harassment.

These experiences can take an emotional, psychological, and physical toll on employees, resulting in high turnover, low morale, and lost productivity. In addition, companies that fail to address claims of sexual harassment can suffer costly court cases, negative publicity, and reputation damage.

There are multiple definitions of sexual harassment, and all of them contain a degree of subjectivity. Recognize that sexual harassment is not a black and white issue because it involves subjective experiences. This training session will help you identify behaviors that constitute sexual harassment and techniques you can use in response to those behaviors to help keep your workplace respectful and safe.

This online course is designed to help identify and respond to sexual harassment in the retail industry. Specifically, this training will teach employees how to recognize illegal behavior from coworkers and customers, and how to respond in the unfortunate event that it does occur.

This online course helps learners understand what sexual harassment is, where it can happen, who it can happen to, and possible consequences for all involved.

  • The eLearning course covers the following topics:
    • It Can Happen Anywhere
      • Possible relationships to those involved
      • Examples of possible harassers
    • Recognize Normalizing
      • How normalizing presents itself in retail
      • How to reduce normalizing
    • How Can You Take Action?
      • Bystander setup
      • IDEAâ„¢ Anti-Harassment Actions
        • Intervene
        • Direct
        • Elevate
        • Approach
  • After completing this sexual harassment training course, learners will be able to:
    • Recognize Normalizing in the retail industry
    • Explain how to respond to harassment by choosing an appropriate IDEAâ„¢ Anti-Harassment Action
  • Intended Audience: Any level associate in a retail workplace environment
  • Length: 20 minutes
  • Language: Available in English or Spanish
  • Copyright Date: 2019

Interested in a license to use J. J. Keller content on your LMS?
For a quote to use this training on your learning management system, contact us at customsolutions@jjkeller.com or 1-800-327-6868. Learn more.

Compliance Topic: Sexual Harassment

Industry: Human Resources, Workplace Safety / EH&S

Language: Spanish