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J. J. Keller® Encompass® Fleet Management Implementation and Support
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1,753Views
2021Apr 2
J. J. Keller® Encompass® Fleet Management is supported by three teams: Implementation Services, Customer Care, and Client Success. This video explains the role of each team. Encompass Implementation is comprised of experienced professionals who specialize in total project management. They want to make your Encompass implementation successful, allowing you to concentrate on running your business. Their work includes Encompass setup and configuration, installation of fleet hardware like ELDs and dash cams, and training. Customer Care offers 24/7 driver support and roadside inspection hotline, back-office administrative support and regulatory guidance, monthly newsletters, quarterly webcasts, and an online resource center. The Client Success team is assigned to specific Encompass customers who need regular touchpoints to help manage their Encompass account. Visit https://eld.kellerencompass.com or call 855.693.5338.

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J. J. Keller & Associates, Inc

15.7K subscribers